Wednesday, February 27, 2013

Tuesday February 26, 2013-Oasis RV Resort

Today I went to get information on getting the truck repaired, and boy, was I in for a surprise! It has been FOREVER since I've had to go through the hassle of having body work done at a dealership or anywhere else. Wow, what a deal!

I remember when a car dealer offered a low cost or no cost loaner car out of their fleet, in hope of a customer having a repair made at their body shop, actually buying one of their line. Not only that, how much more convenient could it be for a customer to come to your store, drop of their vehicle for work to be done, and then drive out in a rental/loaner car. Then when the work is completed, they bring the dealer's car back, settle up the bill and leave in their own car. Not so much like that now...

At any rate, I went to a Ram dealer and learned that they don't even have a body shop, but referred me to an outside shop that I was not impressed at all with. It was a long drive from the dealer, in a rough industrial neighborhood and then, instead of estimating a good repair, they wanted to knock the dent out and then use (a lot) of Bondo to make the repair. Maybe that's the way this dealership makes repairs, but I want it done right, so it won't come back to bite me later.

I contacted my insurance company and learned that they have a "preferred dealer" network. I used a couple of their suggestions and got some better results. I think I have found the place to have the work done. Now to work out the details, and I'll put the truck in the shop in the next couple of days and it will be all shiny and repaired soon.

Wow, what an ordeal!

So long.